July 15, 2009 2:50 PM
For some strange reason, my Sony Reader (PRS-700BC) would not get detected when plugged in. The USB device page reports that the "Device cannot be started." The Reader works fine when connected to my desktop and for some months it was working properly on my laptop as well. Thankfully, I was able to fix this. Here's how if you encounter the same problem.

My suspicion is that some Windows update messed with Sony's driver and a proper re-install fixes it.

These are the steps I took:

  1. Connect the Sony Reader to your windows machine.
  2. Double click the "Safely Remove Hardware" icon on the system tray.
  3. There will be three Sony Reader entries listed with a yellow exclamation mark. For each Sony Reader entry, click on Properties -> Driver -> Uninstall.
  4. Disconnect the reader from the computer.
  5. Re-install Sony eLibrary from the disc that came along with the Reader.
  6. Plug in the reader and it should be detected properly.

Let me end this post by stating that the Reader (or Kindle) is an absolutely must have device for any book reader. It is wonderfully designed and a pleasure to use. And I love being able to purchase books online and not have to wait for it to be delivered home.

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Last Updated: October 6, 2009 12:54 PM